Terms & Conditions

Last Updated: July 26, 2026

1. OUR SERVICES

The information provided through the Services is designed specifically for preparation for Anthropic's Claude certification exams. We offer both web-based learning through Termidy and mobile learning through our ClaudePrep application.

Our Platform Includes:

• Web-Based Courses (Termidy): Comprehensive online courses, study materials, practice questions, and interactive content accessible through your web browser.
• Mock Tests: Full-length and sectional practice tests designed to simulate the actual Claude certification exam experience, available on both web and mobile platforms.
• Audio Summaries: Comprehensive study material in audio format for convenient learning on-the-go, accessible through the mobile application and web platform.
• Audio-Format Tests: Practice questions and tests in audio format to enhance your listening comprehension and study flexibility.
• Progress Tracking: Tools to monitor your performance and identify areas for improvement across both platforms.
• Cross-Platform Sync: Your progress and data synchronize between the Termidy website and ClaudePrep mobile application.

Users who access the Services from locations outside our primary operating jurisdiction do so on their own initiative and are responsible for compliance with local laws.

2. INTELLECTUAL PROPERTY RIGHTS

2.1 Our Intellectual Property

We are the owner or the licensee of all intellectual property rights in our Services, including content, source code, functionality, software, designs, text, audio recordings, graphics, and all other materials (collectively, the "Content"), as well as our trademarks, service marks, and logos including "Termidy" and "ClaudePrep" (collectively, the "Marks").

"Claude" and "Anthropic" are trademarks of Anthropic, PBC and are not part of the Marks. We use them only to describe the exams our Services prepare you for, and we claim no rights in them.

The Content and Marks are protected by copyright, trademark, and other intellectual property laws of applicable jurisdictions. You are granted a limited license to access and use the Services for personal, non-commercial educational purposes only.

2.2 Your Use of Our Services

Subject to compliance with these Legal Terms, you may:

• Access and use the Services for personal study purposes only.
• Download materials explicitly marked as downloadable for offline study.
• Print portions of web content for personal reference.

You may NOT:

• Copy, reproduce, distribute, or share any Content with third parties.
• Record, download (except where explicitly permitted), or create derivative works from our audio content or web-based materials.
• Use the Content for commercial purposes or resale.
• Attempt to reverse-engineer, decompile, or extract source code from the mobile application or web platform.
• Use web scraping tools, bots, or automated methods to extract Content from our Services.
• Remove or modify any copyright notices, trademarks, or proprietary markings.

Any unauthorized use of our Content or Marks is strictly prohibited and constitutes a breach of these Legal Terms and may violate copyright, trademark, and other laws.

3. USER REPRESENTATIONS

By using the Services, you represent and warrant that:

1. All registration information you submit will be true, accurate, current, and complete.
2. You will maintain the accuracy of such information and promptly update it as necessary.
3. You have the legal capacity and agree to comply with these Legal Terms.
4. You are at least 13 years of age, or have parental/guardian consent.
5. You will not access the Services through automated or non-human means (such as bots or scripts).
6. You will not use the Services for any illegal or unauthorized purpose.
7. Your use of the Services will not violate any applicable law or regulation.

If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Services.

4. PRODUCTS

We offer various subscription plans and study products to help you prepare for the Claude certification exams. All products and subscription plans are subject to availability. We reserve the right to:

• Discontinue any product or subscription plan at any time.
• Modify features included in subscription tiers.
• Change prices with reasonable notice to existing subscribers.
• Limit quantities or impose restrictions on any product offerings.

Product descriptions, features, and pricing information are subject to change without notice. We make every effort to display accurate information, but we do not warrant that descriptions or other content is accurate, complete, reliable, current, or error-free.

5. PURCHASES AND PAYMENT

5.1 Payment Processing

We accept various payment methods depending on your platform:

• Web Platform (Termidy): Payments are processed through our secure payment processor. We accept major credit cards, debit cards, and other payment methods as displayed during checkout.
• Mobile Application (ClaudePrep): Purchases are processed exclusively through the Apple App Store or Google Play Store. All payment disputes must be resolved through the respective app store provider.

5.2 Payment Information

You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Services. You agree to promptly update your account and payment information, including email address, payment method, and payment card expiration date, so that we can complete your transactions and contact you as needed.

5.3 Sales Tax

Sales tax will be added to the price of purchases as deemed required by us. We may change the amount of sales tax charged based on applicable laws and regulations.

6. SUBSCRIPTIONS

6.1 Subscription Plans

We offer various subscription plans with different billing cycles, which may include:

• Weekly subscriptions
• Monthly subscriptions
• Quarterly subscriptions
• Annual subscriptions

6.2 Billing and Renewal

Your subscription will continue and automatically renew unless canceled. You consent to our charging your payment method on a recurring basis without requiring your prior approval for each recurring charge, until you cancel your subscription.

The subscription fee will be charged at the start of your subscription and on each renewal date thereafter. The length of your billing cycle depends on the type of subscription plan you choose.

6.3 Cancellation

For Web Subscriptions (Termidy):

1. Log in to your account on the Termidy website.
2. Navigate to Account Settings > Subscription.
3. Click "Cancel Subscription" and follow the prompts.

For Mobile App Subscriptions (ClaudePrep):

1. Open the mobile app.
2. Go to Settings > Manage Subscription.
3. Follow the instructions provided by your app store (Apple or Google).

Cancellations must be made at least 24 hours before the next billing cycle to avoid charges for the following period. Upon cancellation, you will continue to have access until the end of your current billing period.

6.4 Fee Changes

We may, from time to time, make changes to the subscription fees. Any changes will be communicated to you in advance and will take effect at the start of the next billing cycle following notice of such change. Your continued use of the Services after the fee change constitutes your agreement to pay the modified fee.

7. REFUNDS POLICY

We strive for 100% customer satisfaction. However, please review our refund policy carefully:

7.1 Web Platform Refunds

For subscriptions purchased through the Termidy website:

• Refund requests must be submitted within 7 days of the initial purchase.
• Refunds are not provided for subscription renewals.
• Partial month refunds are not available.
• To request a refund, contact admin@termidy.com with your account details and reason for the refund request.

7.2 Mobile App Refunds

For subscriptions purchased through the Apple App Store or Google Play Store:

• All refund requests must be directed to the respective app store.
• Refunds are subject to the app store's refund policy and approval.
• We do not have direct control over app store refund decisions.

7.3 Exceptions

No refunds will be provided in cases of:

• Account termination due to violation of these Terms.
• Unused portions of a subscription that was not cancelled before renewal.
• Technical issues caused by the user's device, internet connection, or third-party software.

8. PROHIBITED ACTIVITIES

You may not access or use the Services for any purpose other than that for which we make the Services available. The Services may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us.

As a user of the Services, you agree NOT to:

• Systematically retrieve data or other content from the Services to create or compile a collection, database, or directory without written permission from us.
• Make any unauthorized use of the Services, including collecting usernames and/or email addresses by electronic or other means for the purpose of sending unsolicited email, or creating user accounts by automated means.
• Circumvent, disable, or otherwise interfere with security-related features of the Services.
• Engage in unauthorized framing of or linking to the Services.
• Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information.
• Make improper use of our support services or submit false reports of abuse or misconduct.
• Engage in any automated use of the system, such as using scripts, bots, or web scrapers.
• Interfere with, disrupt, or create an undue burden on the Services or the networks connected to the Services.
• Attempt to impersonate another user or person or use the username of another user.
• Sell or otherwise transfer your profile, account, or access to the Services.
• Use the Services to advertise or offer to sell goods and services.
• Upload or transmit viruses, malware, or any other malicious code.
• Harass, annoy, intimidate, or threaten any of our employees or other users.
• Delete or modify the copyright or other proprietary rights notice from any Content.
• Copy or adapt the Services' software, including but not limited to HTML, JavaScript, or other code.
• Decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Services.
• Use the Services in a manner inconsistent with any applicable laws or regulations.
• Share your account credentials with others or allow others to use your account.

9. USER GENERATED CONTRIBUTIONS

The Services may invite you to participate in forums, comment sections, or other features where you can create, submit, post, or share content. Any content you submit may be viewable by other users and may be distributed through third-party websites.

By creating or making available any User Contributions through the Services, you grant us a non-exclusive, worldwide, royalty-free, fully paid, sublicensable, and transferable license to use, reproduce, distribute, prepare derivative works of, display, and perform your User Contributions in connection with the Services.

10. CONTRIBUTION LICENSE

By posting contributions to any part of the Services, you automatically grant us an unrestricted, unlimited, irrevocable, perpetual, non-exclusive, transferable, royalty-free, fully-paid, worldwide right and license to:

• Use, copy, reproduce, distribute, sell, resell, publish, broadcast, retitle, archive, store, cache, publicly perform, publicly display, reformat, translate, transmit, excerpt, and exploit your contributions for any purpose, commercial or otherwise.
• Prepare derivative works of your contributions or incorporate them into other works.
• Sublicense the licenses granted in this section to further distribute and exploit your contributions.

We do not assert any ownership over your contributions. You retain full ownership and all intellectual property rights to your contributions. However, you acknowledge that we are not required to treat your contributions as confidential.

11. MOBILE APPLICATION LICENSE

11.1 License Grant

We grant you a revocable, non-exclusive, non-transferable, limited right to install and use the ClaudePrep mobile application on devices you own or control, strictly in accordance with these Legal Terms and the terms of service of the Apple App Store or Google Play Store.

11.2 App Store Terms

Your use of the mobile application is also subject to the terms and conditions of the app store from which you downloaded it:

• Apple App Store: Licensed Application End User License Agreement (EULA)
• Google Play Store: Google Play Terms of Service

11.3 Restrictions

You shall not:

• Except as permitted by applicable law, decompile, reverse engineer, disassemble, or attempt to derive the source code of the mobile application.
• Make any modification, adaptation, improvement, translation, or derivative work from the application.
• Violate any applicable laws, rules, or regulations in connection with your access or use of the application.
• Remove, alter, or obscure any proprietary notice from the application.
• Use the application for any revenue-generating endeavor, commercial enterprise, or other purpose for which it is not designed or intended.

12. SERVICES MANAGEMENT

We reserve the right, but not the obligation, to:

• Monitor the Services for violations of these Legal Terms.
• Take appropriate legal action against anyone who, in our sole discretion, violates the law or these Legal Terms.
• Refuse, restrict access to, limit the availability of, or disable any of your contributions or any portion thereof.
• Remove from the Services or otherwise disable all files and content that are excessive in size or burdensome to our systems.
• Otherwise manage the Services in a manner designed to protect our rights and property and to facilitate the proper functioning of the Services.

13. PRIVACY POLICY

We are committed to protecting your privacy and handling your personal information with care. The Services collect personal information such as your name, email address, study progress, test performance data, and usage analytics to provide and improve our services.

Data collected through the Termidy website and ClaudePrep mobile application may be synchronized across platforms to provide you with a seamless learning experience.

Please review our Privacy Policy at Privacy Policy for detailed information on:

• What information we collect
• How we use your information
• How we protect your information
• Your rights regarding your personal data
• How to contact us about privacy concerns

By using the Services, you consent to our collection and use of your data as described in our Privacy Policy.

14. TERM AND TERMINATION

14.1 Term

These Legal Terms shall remain in full force and effect while you use the Services. Without limiting any other provision of these Legal Terms, we reserve the right to, in our sole discretion and without notice or liability, deny access to and use of the Services to any person for any reason or for no reason.

14.2 Termination by Us

We may suspend or terminate your account and access to the Services immediately, without prior notice or liability, for any reason whatsoever, including but not limited to:

• Breach of these Legal Terms
• Fraudulent activity or payment disputes
• Provision of false or misleading information
• Engaging in prohibited activities
• At our sole discretion for any other reason

14.3 Termination by You

If you wish to terminate your account, you may:

• Cancel your subscription following the procedures outlined in Section 6.3.
• Discontinue use of the Services.
• Contact us at admin@termidy.com to request account deletion.

14.4 Effect of Termination

Upon termination:

• Your right to use the Services will immediately cease.
• We may delete your account and all associated data.
• You will not be entitled to any refunds for unused portions of your subscription.
• All provisions of these Legal Terms which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, and limitations of liability.

15. MODIFICATIONS AND INTERRUPTIONS

We reserve the right to change, modify, or remove the contents of the Services at any time or for any reason at our sole discretion without notice. However, we have no obligation to update any information on our Services.

We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Services. We cannot guarantee the Services will be available at all times. We may experience:

• Hardware, software, or technical issues
• Scheduled or emergency maintenance
• Service interruptions or delays

We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the Services at any time without notice. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Services during any downtime or discontinuance.

16. GOVERNING LAW

These Legal Terms shall be governed by and defined following the laws of the jurisdiction in which Termidy operates. Termidy and yourself irrevocably consent that the courts of such jurisdiction shall have exclusive jurisdiction to resolve any dispute which may arise in connection with these Legal Terms.

17. DISPUTE RESOLUTION

17.1 Informal Negotiations

To expedite resolution and control the cost of any dispute, controversy, or claim related to these Legal Terms, you and we agree to first attempt to negotiate any dispute informally for at least 30 days before initiating arbitration or any other legal proceeding.

Informal negotiations begin upon written notice from one party to the other. Send your notice by email to admin@termidy.com.

17.2 Binding Arbitration

If the parties are unable to resolve a dispute through informal negotiations, the dispute shall be finally and exclusively resolved by binding arbitration. The arbitration shall be conducted in accordance with the rules of the jurisdiction in which Termidy operates.

17.3 Restrictions

You and we agree that any arbitration shall be limited to the dispute between us individually. To the full extent permitted by law:

• No arbitration shall be joined with any other proceeding.
• There is no right or authority for any dispute to be arbitrated on a class-action basis.
• There is no right or authority for any dispute to be brought in a representative capacity.

17.4 Exceptions

You and we agree that the following disputes are not subject to the above provisions concerning binding arbitration:

• Any disputes seeking to enforce or protect intellectual property rights.
• Any dispute related to, or arising from, allegations of theft, piracy, invasion of privacy, or unauthorized use.

18. CORRECTIONS

There may be information on the Services that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and various other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Services at any time, without prior notice.

19. DISCLAIMER

THE SERVICES ARE PROVIDED ON AN "AS-IS" AND "AS-AVAILABLE" BASIS. YOU AGREE THAT YOUR USE OF THE SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SERVICES AND YOUR USE THEREOF, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT:

• The accuracy or completeness of the Services' content or the content of any websites linked to the Services.
• That the Services will be uninterrupted, secure, or error-free.
• That defects will be corrected.
• That the Services or servers are free of viruses or other harmful components.
• That using the Services will result in passing any Claude certification exam or achieving any particular score.

WE ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY:

• Errors, mistakes, or inaccuracies of content and materials.
• Personal injury or property damage resulting from your access to and use of the Services.
• Unauthorized access to or use of our servers and/or any personal information stored therein.
• Interruption or cessation of transmission to or from the Services.
• Bugs, viruses, trojan horses, or the like transmitted to or through the Services by any third party.
• Errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, transmitted, or otherwise made available via the Services.

20. LIMITATIONS OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL TERMIDY, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES WHATSOEVER RESULTING FROM:

• Your access to or use of or inability to access or use the Services.
• Any conduct or content of any third party on the Services.
• Any content obtained from the Services.
• Unauthorized access, use, or alteration of your transmissions or content.
• Exam failure or inability to achieve desired exam scores.
• Loss of data, profits, or other intangible losses.

WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT WE HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE, EVEN IF A REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

21. INDEMNIFICATION

You agree to defend, indemnify, and hold harmless Termidy, ClaudePrep, and our respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

• Your violation of these Legal Terms.
• Your use of the Services, including, but not limited to, your User Contributions.
• Your breach of any representation or warranty contained in these Legal Terms.
• Your violation of the rights of any third party, including but not limited to intellectual property rights.
• Any harmful act toward any other user of the Services with whom you connected via the Services.

Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defense of these claims. We will use reasonable efforts to notify you of any such claim, action, or proceeding upon becoming aware of it.

22. USER DATA

We will maintain certain data that you transmit to the Services for the purpose of managing the performance of the Services, as well as data relating to your use of the Services. Although we perform regular routine backups of data, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Services.

You agree that we shall have no liability to you for any loss or corruption of any such data, and you hereby waive any right of action against us arising from any such loss or corruption of such data.

We retain the right to delete any data, including study progress and test results, associated with accounts that have been inactive for extended periods or accounts that have been terminated.

23. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES

Visiting the Services, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email, push notifications, or in-app messages, satisfy any legal requirement that such communication be in writing.

YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA THE SERVICES.

You hereby waive any rights or requirements under any statutes, regulations, rules, ordinances, or other laws in any jurisdiction which require an original signature or delivery or retention of non-electronic records, or to payments or the granting of credits by any means other than electronic means.

24. MISCELLANEOUS

These Legal Terms and any policies or operating rules posted by us on the Services or in respect to the Services constitute the entire agreement and understanding between you and us.

Our failure to exercise or enforce any right or provision of these Legal Terms shall not operate as a waiver of such right or provision. These Legal Terms operate to the fullest extent permissible by law.

We may assign any or all of our rights and obligations to others at any time. We shall not be responsible or liable for any loss, damage, delay, or failure to act caused by any cause beyond our reasonable control.

If any provision or part of a provision of these Legal Terms is determined to be unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from these Legal Terms and does not affect the validity and enforceability of any remaining provisions.

There is no joint venture, partnership, employment, or agency relationship created between you and us as a result of these Legal Terms or use of the Services.

You agree that these Legal Terms will not be construed against us by virtue of having drafted them. You hereby waive any and all defenses you may have based on the electronic form of these Legal Terms and the lack of signing by the parties hereto to execute these Legal Terms.

These Terms & Conditions were last updated on July 26, 2026. Please review them periodically as they may be updated from time to time.